Who are we?

Independent Software is a consulting, product, and solutions firm dedicated to the practical application of software and system engineering technologies to solve complex problems. We bring together world class engineers with proven engineering best practices, domain expertise, commercial technologies, and proven agile management approaches to create high value solutions aimed at helping our customers meet their most critical business and mission objectives.

Why Independent Software?

We are focused on continual learning and evolution. We don’t do things because “that’s the way we’ve always done things”; we listen to our employees and adapt to the changing marketplace. We look at the big picture and encourage our engineers to get training and certifications in emerging technologies that will help shape our customer’s mission.

We’ve been profitable year after year. We’re always on the lookout for great engineers to join the team and we recognize that our employees are the heart and soul of what we do. We focus on recruiting talented people, treating them right, and then allowing them to do what they do best. No red tape. No micromanagement. Smart people want to work with smart people, and we love people who are passionate about what they do and finding ways to do it better.

Top Reasons to Work at Independent Software:

Great people deserve even better benefits, from comprehensive healthcare coverage and generous leave time to discounts with all our vendors.
You are not just a job title. That's why we tip the work-life balance scale in your favor. It's not about being billable, it's about being valuable.
Whether you're working on-site or in our offices, your role at Independent Software is just as critical to our success as your coworker's.
We're constantly researching and implementing the latest technology, so you've always got the right tools at your disposal.
As we've grown, we've retained that small company feel. When we say we have an open-door policy, we actually mean it.
Independent Software is comprised of wonderfully generous folks. We believe in supporting the causes our employees care about. Bring us an opportunity to help and we'll listen.
Teamwork got us where we are today. Our collaborative environment allows you to maximize your true potential.
The work we do is exciting, critical stuff. No matter your role at Independent Software, you're helping us keep the nation safe and secure.
We have a history of great achievement, and, with each year, our company gets even bigger and better. As we grow, so does the opportunity for our employees.
We host a variety of fun employee and family events throughout the year to say thanks for all that you do to make Independent Software a technology leader as well as a phenomenal place to work.

Benefits:

Competitive salary
Company Sponsored Health, Dental, and Vision Insurance plans
Company Paid Long Term Disability, Short Term Disability and Life Insurance
Employee Assistance Program
Your retirement plan is an important benefit you shouldn’t overlook. We offer a 401(k) Profit Sharing Plan and Trust that offers a powerful way to enhance your long-term financial well-being by investing in yourself. We offer immediate eligibility and company matching.
A generous Paid Time Off and Holiday package
Paid training! We encourage all employees to seek out training opportunities like conferences, certification courses and seminars.
We truly believe the right work-life balance can exist, and it's here at Independent Software. Our work is extremely important, but your job is just a part of who you are. When you enjoy your life outside of our walls, you're at your best the next time you walk through our doors. We do all we can to assure that happens every day.

Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.

System Administrator, Level 2 (Night Shift)

Annapolis Junction, MD

Full Time

System Administrator

Mid Level

What You Will Do:

At Independent Software, as a System Administrator Level 2, you will support the administration, maintenance, monitoring, and security of enterprise systems and applications supporting mission-critical operations. You will maintain servers and operating systems, troubleshoot system and network issues, support users, and help ensure systems remain secure, available, and performing effectively.

You will also support system upgrades and deployments, monitor system health and capacity, assist with security controls and compliance activities, and collaborate with IT teams across network, security, applications, and help desk functions.

Key Responsibilities:

Monitor, manage, and maintain servers, operating systems, and key applications
Apply patches, updates, and configuration changes in accordance with change management procedures
Perform routine system health checks, capacity planning, and performance tuning
Diagnose and resolve system, application, and network-related issues
Provide advanced technical support for escalated issues from help desk and Tier 1 teams
Support user account management, permissions, and access controls
Install, configure, and deploy new systems, applications, and tools
Assist with system upgrades, migrations, and integrations
Document system configurations, procedures, and standards
Help implement and monitor security controls, including antivirus, endpoint protection, firewalls, and access management
Participate in audits, risk assessments, and remediation activities
Use monitoring tools to track system performance, availability, and capacity
Respond to alerts, incidents, and outages and perform root cause analysis and corrective actions
Prepare reports on system health, incidents, and improvements
Collaborate with network, security, applications, and help desk teams on technical initiatives and projects
Contribute to IT process improvements, standards, documentation, and system architecture improvements

Required Skills and Qualifications:

Experience with system administration and maintenance
Experience supporting servers, operating systems, applications, and enterprise IT environments
Strong hardware troubleshooting skills
Experience providing remote technical assistance and remote desktop support
Ability to diagnose and resolve system, application, and network-related problems
Experience with system monitoring, performance, availability, and capacity management
Knowledge of system security controls, access management, endpoint protection, and firewalls
Experience supporting system upgrades, migrations, patching, and configuration changes
Strong troubleshooting, documentation, communication, and teamwork skills
Ability to support escalated technical issues and provide guidance to less experienced personnel
Must be able to work Wednesday – Sunday, 10:00 PM – 6:00 AM
Must be available for the initial training schedule of Monday – Friday, 6:00 AM – 2:00 PM

Education and Experience:

Candidates must meet one of the following:

High School Diploma or GED and fifteen (15) years of relevant experience; OR
Bachelor's degree and ten (10) years of relevant experience

Certifications:

Must meet DoD 8570 IAT Level I requirements

Education and Experience:

Candidates must meet one of the following:

High School Diploma or GED and fifteen (15) years of relevant experience; OR
Bachelor's degree and ten (10) years of relevant experience

Certifications:

Must meet DoD 8570 IAT Level I requirements

Clearance Requirement:

Must possess an active TS SCI with appropriate Polygraph to be considered for this role

Why Choose Independent Software:

At Independent Software, our people are the mission. We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.

When you join us, you will:

Support critical national security missions that matter
Be part of a close-knit, employee-first culture where your voice is heard
Expand your skills through ongoing training, mentorship, and career development
Enjoy competitive compensation, generous benefits, and work-life balance

Ready to take the next step in your career? Join us and be part of something bigger.

Apply today.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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