Independent Software

System Administrator, Level 4

System Administrator - Fort Meade, MD - Full Time

What You Will Do:

As a System Administrator Level 4 at Independent Software, you will support mission-critical IT systems in highly secure, high-availability environments. You will work across Linux and Windows platforms to ensure systems are secure, stable, and operating at peak performance.

In this role, you will lead troubleshooting efforts, support Desktop Services operations, and manage system configurations across enterprise infrastructure. You will collaborate with engineers, ISSOs, and program leadership to maintain compliance, resolve complex issues, and ensure reliable system operations in classified environments.

Key Responsibilities:

 
  • Provide Tier 1, Tier 2, and Tier 3 support for system issues across client, server, storage, and network environments
  • Configure, manage, and maintain Linux and Windows operating systems
  • Monitor system performance, troubleshoot issues, and implement solutions to improve reliability
  • Perform account management and support user access to IT systems
  • Apply patches, conduct vulnerability scans, and support system security compliance
  • Support configuration management and system changes in coordination with ISSO and leadership
  • Analyze and resolve complex technical issues across infrastructure and applications
  • Support Desktop Services environments, including VDI and thin client technologies
  • Communicate system status and provide updates to stakeholders

Required Skills and Qualifications:
 
  • Strong experience with Linux and Windows system administration
  • Advanced troubleshooting across enterprise IT environments
  • Experience with IT Service Management (ITSM) processes
  • Knowledge of networking, storage, and system security practices
  • Familiarity with patching, vulnerability management, and compliance requirements
  • Ability to work independently in a fast-paced, classified environment

Education and Experience:
 
  • Bachelor’s degree in a technical field or equivalent experience
  • 20+ years of System Administrator experience on similar programs
  • 8+ years supporting IT Service Management (ITSM)

Certifications: 
 
  • Active DoD 8570 / 8140 IAT Level III certification (required to start)
  • ITIL v4 Certification
  • OS Certification

Clearance Requirement:
 
  • Must possess an active TS SCI with appropriate Polygraph to be considered for this role

Why Choose Independent Software:

At Independent Software, our people are the mission. We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.

When you join us, you will:
  • Support critical national security missions that matter
  • Be part of a close-knit, employee-first culture where your voice is heard
  • Expand your skills through ongoing training, mentorship, and career development
  • Enjoy competitive compensation, generous benefits, and work-life balance

Ready to take the next step in your career? Join us and be part of something bigger.

Apply today.


We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


 
Apply: System Administrator, Level 4
* Required fields
First name*
Last name*
Email address*
Location *
Phone number*
Resume*

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

Cover Letter
Who referred you to this position? Enter their first and last name here.
What’s your citizenship / employment eligibility?*
What’s your highest level of education completed?*
LinkedInLinkedIn profile URL:
Desired salary
Earliest start date?
Do you possess an active and current TS/ SCI clearance?*
Do you possess an active and current Polygraph?*
If yes, what agency conducted the polygraph? Note: The Department of Defense (DoD) itself does not conduct polygraphs. Please list the specific agency within the IC that issued your polygraph.*
How many years of relevant System Administrator experience do you have?*
Do you currently hold an active DoD 8570 / 8140 IAT Level III (or higher) certification?*
If you answered yes, please list any valid certifications you currently hold.
Are you ITIL v4 Certified?*
Which Computing Environment (CE) certifications do you currently hold?*
Which best describes your support experience?*
Which operating systems have you administered in a production environment? (Select all that apply)*
Do you have experience working within IT Service Management (ITSM) environments (e.g., ServiceNow, Remedy)?*
Which of the following technologies have you worked with? (Select all that apply)*
Have you applied and managed IAVA security patches in a production environment?*
Human Check*