Who are we?

Independent Software is a consulting, product, and solutions firm dedicated to the practical application of software and system engineering technologies to solve complex problems. We bring together world class engineers with proven engineering best practices, domain expertise, commercial technologies, and proven agile management approaches to create high value solutions aimed at helping our customers meet their most critical business and mission objectives.

Why Independent Software?

We are focused on continual learning and evolution. We don’t do things because “that’s the way we’ve always done things”; we listen to our employees and adapt to the changing marketplace. We look at the big picture and encourage our engineers to get training and certifications in emerging technologies that will help shape our customer’s mission.

We’ve been profitable year after year. We’re always on the lookout for great engineers to join the team and we recognize that our employees are the heart and soul of what we do. We focus on recruiting talented people, treating them right, and then allowing them to do what they do best. No red tape. No micromanagement. Smart people want to work with smart people, and we love people who are passionate about what they do and finding ways to do it better.

Top Reasons to Work at Independent Software:

Great people deserve even better benefits, from comprehensive healthcare coverage and generous leave time to discounts with all our vendors.
You are not just a job title. That's why we tip the work-life balance scale in your favor. It's not about being billable, it's about being valuable.
Whether you're working on-site or in our offices, your role at Independent Software is just as critical to our success as your coworker's.
We're constantly researching and implementing the latest technology, so you've always got the right tools at your disposal.
As we've grown, we've retained that small company feel. When we say we have an open-door policy, we actually mean it.
Independent Software is comprised of wonderfully generous folks. We believe in supporting the causes our employees care about. Bring us an opportunity to help and we'll listen.
Teamwork got us where we are today. Our collaborative environment allows you to maximize your true potential.
The work we do is exciting, critical stuff. No matter your role at Independent Software, you're helping us keep the nation safe and secure.
We have a history of great achievement, and, with each year, our company gets even bigger and better. As we grow, so does the opportunity for our employees.
We host a variety of fun employee and family events throughout the year to say thanks for all that you do to make Independent Software a technology leader as well as a phenomenal place to work.

Benefits:

Competitive salary
Company Sponsored Health, Dental, and Vision Insurance plans
Company Paid Long Term Disability, Short Term Disability and Life Insurance
Employee Assistance Program
Your retirement plan is an important benefit you shouldn’t overlook. We offer a 401(k) Profit Sharing Plan and Trust that offers a powerful way to enhance your long-term financial well-being by investing in yourself. We offer immediate eligibility and company matching.
A generous Paid Time Off and Holiday package
Paid training! We encourage all employees to seek out training opportunities like conferences, certification courses and seminars.
We truly believe the right work-life balance can exist, and it's here at Independent Software. Our work is extremely important, but your job is just a part of who you are. When you enjoy your life outside of our walls, you're at your best the next time you walk through our doors. We do all we can to assure that happens every day.

Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.

System Administrator, Level 2 (FORECASTED)

Fort Meade, MD

Full Time

System Administration

Mid Level

What You Will Do:

At Independent Software, our mission is to support secure and resilient IT environments that enable critical operations and protect national interests. As a System Administrator, you will be responsible for managing and maintaining IT infrastructure that supports both classified and unclassified operations. You’ll provide hands-on support for system implementation, troubleshooting, and maintenance while ensuring the reliability, integrity, and performance of server, storage, network, and mobile device environments.

This position requires you to be adept in supporting both UNIX and Windows systems, handling Tier 1 and Tier 2 escalations, and optimizing system operations. Your work will directly contribute to the stability and efficiency of mission-essential IT systems.

At Independent Software, you’ll find a collaborative environment where your technical skills are valued and developed. We empower our team with autonomy, mentorship, and meaningful work that supports national defense and cybersecurity goals.

Key Responsibilities:

Support the implementation, troubleshooting, and maintenance of IT systems
Manage daily activities of system configuration and operations
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) technical support for diagnosing and resolving system issues
Assist users with access to and use of IT systems and resources
Monitor and resolve issues related to client/server/storage/network/mobile devices
Handle escalations and communicate system status updates to internal customers and agency management
Conduct performance optimization and capacity analysis
Provide detailed analysis and resolution for hardware and software issues
Troubleshoot complex IT problems and remain involved in the full resolution process
Configure and manage UNIX and Windows operating systems
Install, update, and secure operating system software
Maintain network component integrity and implement system enhancements to improve reliability and performance

Required Skills and Qualifications:

Strong experience supporting a wide range of IT systems, including servers, storage, network devices, and endpoint systems
Demonstrated troubleshooting skills across multiple platforms and system types
Proficiency in both UNIX and Windows operating systems
Experience configuring and managing enterprise IT environments
Ability to respond to and resolve Tier 1 and Tier 2 service requests and incidents
Familiarity with system capacity planning and optimization strategies
Effective communication skills for interacting with users, technical teams, and management

Education and Experience:

Minimum of ten (10) years of experience as a System Administrator supporting programs or contracts of similar scope, type, and complexity
Bachelor’s degree in a technical discipline from an accredited college or university is required
In lieu of a Bachelor’s degree, an additional four (4) years of System Administrator experience may be substituted

Certifications:

IAT II Certification required

Clearance Requirement:

Must possess an active TS/SCI with appropriate Polygraph to be considered for this role

**This position is contingent on contract award**

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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