Who are we?

Independent Software is a consulting, product, and solutions firm dedicated to the practical application of software and system engineering technologies to solve complex problems. We bring together world class engineers with proven engineering best practices, domain expertise, commercial technologies, and proven agile management approaches to create high value solutions aimed at helping our customers meet their most critical business and mission objectives.

Why Independent Software?

We are focused on continual learning and evolution. We don’t do things because “that’s the way we’ve always done things”; we listen to our employees and adapt to the changing marketplace. We look at the big picture and encourage our engineers to get training and certifications in emerging technologies that will help shape our customer’s mission.

We’ve been profitable year after year. We’re always on the lookout for great engineers to join the team and we recognize that our employees are the heart and soul of what we do. We focus on recruiting talented people, treating them right, and then allowing them to do what they do best. No red tape. No micromanagement. Smart people want to work with smart people, and we love people who are passionate about what they do and finding ways to do it better.

Top Reasons to Work at Independent Software:

Great people deserve even better benefits, from comprehensive healthcare coverage and generous leave time to discounts with all our vendors.
You are not just a job title. That's why we tip the work-life balance scale in your favor. It's not about being billable, it's about being valuable.
Whether you're working on-site or in our offices, your role at Independent Software is just as critical to our success as your coworker's.
We're constantly researching and implementing the latest technology, so you've always got the right tools at your disposal.
As we've grown, we've retained that small company feel. When we say we have an open-door policy, we actually mean it.
Independent Software is comprised of wonderfully generous folks. We believe in supporting the causes our employees care about. Bring us an opportunity to help and we'll listen.
Teamwork got us where we are today. Our collaborative environment allows you to maximize your true potential.
The work we do is exciting, critical stuff. No matter your role at Independent Software, you're helping us keep the nation safe and secure.
We have a history of great achievement, and, with each year, our company gets even bigger and better. As we grow, so does the opportunity for our employees.
We host a variety of fun employee and family events throughout the year to say thanks for all that you do to make Independent Software a technology leader as well as a phenomenal place to work.

Benefits:

Competitive salary
Company Sponsored Health, Dental, and Vision Insurance plans
Company Paid Long Term Disability, Short Term Disability and Life Insurance
Employee Assistance Program
Your retirement plan is an important benefit you shouldn’t overlook. We offer a 401(k) Profit Sharing Plan and Trust that offers a powerful way to enhance your long-term financial well-being by investing in yourself. We offer immediate eligibility and company matching.
A generous Paid Time Off and Holiday package
Paid training! We encourage all employees to seek out training opportunities like conferences, certification courses and seminars.
We truly believe the right work-life balance can exist, and it's here at Independent Software. Our work is extremely important, but your job is just a part of who you are. When you enjoy your life outside of our walls, you're at your best the next time you walk through our doors. We do all we can to assure that happens every day.

Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.

VDI System Engineer, Senior

Annapolis Junction, MD

Full Time

Systems Engineering

Experienced

What You Will Do

As a Senior VDI Systems Engineer with Independent Software, you will design, implement, and support complex virtual desktop infrastructures (VDI) within a large-scale enterprise environment. You will serve as a technical escalation point for advanced system and virtualization issues and play a key role in maintaining security compliance, ensuring SLA targets are met, and optimizing performance across Citrix and VMware platforms. Your contributions will directly support mission-critical systems in a dynamic, high-security environment.

Key Responsibilities

Design and define system architecture for new or existing computer systems within a Citrix XenDesktop and VMware ESXi environment
Serve as an escalation point for service desk and desktop support teams, providing expert-level troubleshooting
Drive problem resolution to root cause by collaborating with engineering teams and documenting lessons learned
Ensure compliance with security requirements and contribute to continuous improvement of SLA performance
Develop and apply software configuration management standards
Perform data de-identification and provisioning tasks
Track and document hardware/software configurations, system migrations, and deployment activities
Provide operational support for an enterprise-scale virtual desktop infrastructure servicing hundreds of thousands of users
Work schedule: Day shift, Monday through Friday, with on-call support as needed

Required Skills and Qualifications

Advanced experience with Citrix XenDesktop, Desktop Delivery Controllers (DDCs), VMware ESXi, and Microsoft Windows operating systems
Strong background in enterprise-scale infrastructure operations
Excellent problem-solving and analytical skills, with the ability to independently resolve complex issues
Experience in hardware/software documentation, testing, and configuration tracking
Ability to perform under pressure and respond quickly to critical system issues
High attention to security compliance and operational performance metrics

Education and Experience

High School Diploma or GED and 19 years of relevant experience or
Bachelor’s Degree (any field) and 14 years of relevant experience

Certifications

CompTIA Security+ CE (to meet DoD 8570 IAT Level II compliance
Additional Microsoft or Citrix certifications (not required but desirable)

Clearance Requirement:

Must possess an active TS/SCI with Polygraph security clearance to be considered for this role.

Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.

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