Who are we?

Independent Software is a consulting, product, and solutions firm dedicated to the practical application of software and system engineering technologies to solve complex problems. We bring together world class engineers with proven engineering best practices, domain expertise, commercial technologies, and proven agile management approaches to create high value solutions aimed at helping our customers meet their most critical business and mission objectives.

Why Independent Software?

We are focused on continual learning and evolution. We don’t do things because “that’s the way we’ve always done things”; we listen to our employees and adapt to the changing marketplace. We look at the big picture and encourage our engineers to get training and certifications in emerging technologies that will help shape our customer’s mission.

We’ve been profitable year after year. We’re always on the lookout for great engineers to join the team and we recognize that our employees are the heart and soul of what we do. We focus on recruiting talented people, treating them right, and then allowing them to do what they do best. No red tape. No micromanagement. Smart people want to work with smart people, and we love people who are passionate about what they do and finding ways to do it better.

Top Reasons to Work at Independent Software:

Great people deserve even better benefits, from comprehensive healthcare coverage and generous leave time to discounts with all our vendors.
You are not just a job title. That's why we tip the work-life balance scale in your favor. It's not about being billable, it's about being valuable.
Whether you're working on-site or in our offices, your role at Independent Software is just as critical to our success as your coworker's.
We're constantly researching and implementing the latest technology, so you've always got the right tools at your disposal.
As we've grown, we've retained that small company feel. When we say we have an open-door policy, we actually mean it.
Independent Software is comprised of wonderfully generous folks. We believe in supporting the causes our employees care about. Bring us an opportunity to help and we'll listen.
Teamwork got us where we are today. Our collaborative environment allows you to maximize your true potential.
The work we do is exciting, critical stuff. No matter your role at Independent Software, you're helping us keep the nation safe and secure.
We have a history of great achievement, and, with each year, our company gets even bigger and better. As we grow, so does the opportunity for our employees.
We host a variety of fun employee and family events throughout the year to say thanks for all that you do to make Independent Software a technology leader as well as a phenomenal place to work.

Benefits:

Competitive salary
Company Sponsored Health, Dental, and Vision Insurance plans
Company Paid Long Term Disability, Short Term Disability and Life Insurance
Employee Assistance Program
Your retirement plan is an important benefit you shouldn’t overlook. We offer a 401(k) Profit Sharing Plan and Trust that offers a powerful way to enhance your long-term financial well-being by investing in yourself. We offer immediate eligibility and company matching.
A generous Paid Time Off and Holiday package
Paid training! We encourage all employees to seek out training opportunities like conferences, certification courses and seminars.
We truly believe the right work-life balance can exist, and it's here at Independent Software. Our work is extremely important, but your job is just a part of who you are. When you enjoy your life outside of our walls, you're at your best the next time you walk through our doors. We do all we can to assure that happens every day.

Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.

Restore System Administrator

Annapolis Junction, MD

Full Time

System Administration

Mid Level

What You Will Do:

As a Restore System Administrator, Level 2 you will support enterprise data backup and restoration operations within a mission-critical data center environment. You’ll assist customers with recovering files, profiles, and mailboxes using industry-standard backup software, while also maintaining optimal file management and permission structures. This role plays a key part in ensuring data integrity and continuity for secure systems.

This is an opportunity to be part of a technically skilled and collaborative team where your work has direct impact on business operations and service reliability. You'll gain valuable experience with industry-leading backup tools like NetBackup, Avamar, and Commvault, and contribute to a professional environment that values process improvement, knowledge sharing, and long-term career growth.

Key Responsibilities:

Perform file, profile, and mailbox restorations using NetBackup, Avamar, and Commvault backup solutions.
Facilitate tape handling operations within a physical data center environment to enable successful restores.
Assist users with best practices in file management, profile standards, and email organization.
Maintain and troubleshoot profile and permission structures across systems.
Manage incident and service request tickets in alignment with SLAs.
Communicate with end users and technical teams to resolve restore-related issues effectively.

Required Skills and Qualifications:

Demonstrated experience restoring user data (files, profiles, mailboxes) with backup tools such as NetBackup, Avamar, and Commvault.
Strong understanding of file management and permission structures.
Familiarity with user profile standards and email organization practices.
Experience working within a ticketing system to track and resolve issues within SLA timelines.
Ability to work on-site in a data center environment (including physical tape handling).
Excellent customer service and communication skills.
Must be able to work shifts from 9:00 AM to 5:00 PM or 10:00 AM to 6:00 PM, depending on operational need b

Education and Experience:

Candidates must meet one of the following education and experience requirements:

High School Diploma or GED and 15+ years of relevant IT experience
OR
Bachelor’s degree in a related field and 10+ years of relevant IT experience

Certifications:

DoD 8570 IAT Level I or higher is required.

Clearance Requirement:

Must possess an active TS/SCI with Polygraph security clearance to be considered for this role.

Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.

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