Who are we?

Independent Software is a consulting, product, and solutions firm dedicated to the practical application of software and system engineering technologies to solve complex problems. We bring together world class engineers with proven engineering best practices, domain expertise, commercial technologies, and proven agile management approaches to create high value solutions aimed at helping our customers meet their most critical business and mission objectives.

Why Independent Software?

We are focused on continual learning and evolution. We don’t do things because “that’s the way we’ve always done things”; we listen to our employees and adapt to the changing marketplace. We look at the big picture and encourage our engineers to get training and certifications in emerging technologies that will help shape our customer’s mission.

We’ve been profitable year after year. We’re always on the lookout for great engineers to join the team and we recognize that our employees are the heart and soul of what we do. We focus on recruiting talented people, treating them right, and then allowing them to do what they do best. No red tape. No micromanagement. Smart people want to work with smart people, and we love people who are passionate about what they do and finding ways to do it better.

Top Reasons to Work at Independent Software:

Great people deserve even better benefits, from comprehensive healthcare coverage and generous leave time to discounts with all our vendors.
You are not just a job title. That's why we tip the work-life balance scale in your favor. It's not about being billable, it's about being valuable.
Whether you're working on-site or in our offices, your role at Independent Software is just as critical to our success as your coworker's.
We're constantly researching and implementing the latest technology, so you've always got the right tools at your disposal.
As we've grown, we've retained that small company feel. When we say we have an open-door policy, we actually mean it.
Independent Software is comprised of wonderfully generous folks. We believe in supporting the causes our employees care about. Bring us an opportunity to help and we'll listen.
Teamwork got us where we are today. Our collaborative environment allows you to maximize your true potential.
The work we do is exciting, critical stuff. No matter your role at Independent Software, you're helping us keep the nation safe and secure.
We have a history of great achievement, and, with each year, our company gets even bigger and better. As we grow, so does the opportunity for our employees.
We host a variety of fun employee and family events throughout the year to say thanks for all that you do to make Independent Software a technology leader as well as a phenomenal place to work.

Benefits:

Competitive salary
Company Sponsored Health, Dental, and Vision Insurance plans
Company Paid Long Term Disability, Short Term Disability and Life Insurance
Employee Assistance Program
Your retirement plan is an important benefit you shouldn’t overlook. We offer a 401(k) Profit Sharing Plan and Trust that offers a powerful way to enhance your long-term financial well-being by investing in yourself. We offer immediate eligibility and company matching.
A generous Paid Time Off and Holiday package
Paid training! We encourage all employees to seek out training opportunities like conferences, certification courses and seminars.
We truly believe the right work-life balance can exist, and it's here at Independent Software. Our work is extremely important, but your job is just a part of who you are. When you enjoy your life outside of our walls, you're at your best the next time you walk through our doors. We do all we can to assure that happens every day.

Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.

System Administrator, Level 1

Columbia, MD

Full Time

System Administration

Entry Level

What You Will Do

As a System Administrator, Level 1 you will be responsible for maintaining and deploying mission-critical voice and network systems. Your role will involve system configuration, hardware deployment, and technical documentation to ensure optimal system performance and compliance with user and mission requirements. You will also play a key role in evaluating emerging hardware technologies and providing system-level input to broader infrastructure solutions.

Key Responsibilities

Provide both preventative and remedial maintenance for voice and network system hardware
Deploy, install, implement, and configure end-user devices, servers, networking gear, and peripheral equipment
Conduct site surveys and develop comprehensive Technical Design Packages and engineering plans
Analyze documented and derived system requirements to prepare hardware specifications
Document configurations, perform site testing, and prepare installation reports
Identify and resolve system issues, ensuring user requirements are met
Evaluate existing and emerging hardware technologies and develop related recommendations
Collaborate with project managers, security teams, and help desk personnel to manage technical projects and solve system-related issues

Required Skills and Qualifications

Demonstrated experience with Cisco Unified Communications Manager (CUCM)
Working knowledge of network configuration and hardware integration
Familiarity with Land Mobile Radio (LMR), e911 systems, and video teleconferencing technologies is a plus
Excellent communication, leadership, and interpersonal skills
Strong analytical, conflict resolution, and decision-making abilities
Ability to coordinate across departments and lead system administration efforts in complex environments

Education and Experience

Bachelor’s degree in Computer Science, Information Assurance, Information Security System Engineering, or a related field from an accredited institution
A minimum of five (5) years of experience as a System Administrator supporting programs of similar scope and complexity
In lieu of a bachelor's degree, an additional five (5) years of relevant experience may be substituted

Certifications

Required: DoD 8570 IAT Level II certification (e.g., Security+ CE, SSCP, GSEC, or equivalent

Clearance Requirement:

Must possess an active TS/SCI with Polygraph security clearance to be considered for this role.

Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.

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